Privacy policy

Who we are

Choice Auto Sales operates the Choice Auto Sales website and mobile application. This policy applies to both services.

You can contact us at 19 Summer St, Dover-Foxcroft, ME 04426 or by calling (207)-947-2886 (AUTO).

Information we collect

We collect information you provide and information needed to operate the service, including:

• Account and contact information, such as your name, email address, phone number, password hash, and profile photo.
• Vehicle activity, including saved vehicles, visit requests, financing or trade inquiries, purchase requests, and reservation status.
• Content you submit, such as messages, notes, issue reports, and optional photos or screenshots.
• Payment records, including deposit amount, status, and payment-provider references. Choice Auto Sales does not store your full card number.
• Security and operational information needed to authenticate sessions, prevent abuse, diagnose failures, and maintain audit records.

How we use information

• Provide accounts, inventory, saved vehicles, visit requests, financing and trade inquiries, reservations, and customer support.
• Respond to requests and send service messages, account notices, password resets, and transaction updates.
• Protect the service, enforce rate limits, investigate abuse, and maintain reliable operations.
• Comply with applicable legal, accounting, and regulatory obligations.

Service providers

We use service providers only as needed to operate the service. These include hosting and infrastructure providers, Resend for email delivery, Stripe for payment processing, and mapping or directions providers when you choose those features. We require service providers handling personal information for us to protect it consistently with this policy and applicable law. Their services are also governed by their own terms and privacy practices.

We do not sell personal information for money, and we do not use personal information for cross-context behavioral advertising.

Retention and deletion

We retain account information while your account is active and keep other records only as reasonably needed for the purposes described above. Retention can vary because of transaction, fraud-prevention, legal, tax, accounting, or dispute requirements.

You may request deletion in the mobile app under Manage account, or at choiceautosalesgroup.com/account-delete. We verify requests before processing them and normally complete verified requests within 30 days. We delete or de-identify account data unless we must retain a limited record for a lawful reason. Payment processors may retain transaction records under their own legal obligations.

Security

We use administrative, technical, and physical safeguards designed to protect information. No internet or storage system is completely secure, so we cannot guarantee absolute security.

Children

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information to us.

Your choices

You may update your profile in the app, request a password reset, unsubscribe from optional communications where offered, or request account and data deletion. You may also contact us to ask about access or correction of your information.

Policy changes

We may update this policy as our services or legal obligations change. The effective date above identifies the current version. Material changes will be presented through the website, app, or another appropriate notice.